Book an Appointment

Crafted with you in mind, Market Square Jewelers offers personalized in-store and virtual appointments to simplify your day. Whether you're ready for an engagement ring consultation, searching for the perfect gift, have pieces your looking to part ways with, restore/recreate and redesign, or just love collecting estate pieces and gemstones, we're dedicated to making your experience both seamless and enjoyable.

What to expect: Jewelry & Engagement Consultation

During your consultation, you'll meet one-on-one with a trusted member of the Market Square Jewelers team. Together, we'll explore your preferences for metal, gemstones, and design, curating our collection into just a few pieces that would be best for you.  As items are dispersed throughout our six retail stores, we will gather items you're interested in prior to our meeting so that we can compare, contract and select select the best fit piece.  We look forward to connecting you with your next piece of jewelry!

What to expect: Repair and Restoration

Have items you're interested in repurposing or restoring?  Meet with one of our repair and restoration specialists who will help develop a design and restoration plan to get these pieces out of your jewelry box and onto your body.  We're restoration experts; we have five jewelers on staff that specialize in antique and estate pieces.  We've been collecting antique and vintage parts and components for over 40 years and we have creative repair specialists to solve jewelry problems and inspire you with new ideas.  Let's work together!

What to expect: Selling or Trading Your Jewelry

Market Square Jewelers has been buying and selling for over 40 years.  We purchase gold, silver, platinum, diamonds, colored stones and even costume jewelry.  Though antique and estate pieces are our specialty, we purchase all jewelry types including antiques, modern pieces, and even broken jewelry.  We have a welcoming environment, a no pressure attitude and walk you through our process through education.

If you decide to sell or trade with us, we will require a form of US government-issued identification in order to complete the transaction, as required by law.  Appointments are not necessary, but helpful, to sell or trade at MSJ.  Thank you!

What to expect: Custom Design

During your initial consultation, you'll meet one-on-one with a trusted member of the Market Square Jewelers team. Together, we'll explore your preferences for metal, gemstones, and design direction, allowing us to tailor your experience to your unique vision. Following this meeting, we'll put all your design requirements together, move to a CAD design, and bring your vision to life.

Book your appointment either at our stores in Portsmouth, Portland, Newburyport, Cambridge, Dover or Manchester or enjoy the convenience of a virtual appointment from the comfort of your home. We're grateful to be your jeweler and look forward to helping you add your next piece of jewelry to your collection. 

• We offer sizing on most of our rings.
• If the ring is an eternity band, has a continuous pattern, or if the ring has to change more than 3 sizes, please contact us so we can be sure it’s possible. 
• Upon checkout, please make note of the size you need your ring order to be.
• Sizing typically takes 5-7 days before the item is shipped. 
• Any rings over $1,000, we size for free.  If the ring is under $1,000, please contact us and we’re happy to quote you for the sizing, or we can invoice you after the purchase.  Sizing a ring down in size is typically $18.00 for items purchased through us.  Sizing up is $18.00 plus the cost of any additional materials.

• If you receive an item and decide it’s not what you had in mind, you can return it for a full refund within 10 days.  The 10 day refund period begins the day you sign for the package. 
• We also offer a 30 day store credit/exchange policy for any item in the store.  
• Items purchased through our payment or layaway plans are eligible for store credit/exchange returns only.  Refunds will not be given for items purchased through layaway.

• Most items will be shipped using USPS Express or Priority mail, with tracking, signature and insurance.  
• Fedex is available upon request and for an additional fee.
• Please allow us a 3-7 business day processing time after you complete your order.
• Custom orders, including semi-mounts, take 2-3 weeks production time before shipment.
• After shipment, packages within the US should arrive within 1-3 business days.
• International shipments should arrive within 7-14 days.
• Please contact us directly if you require an order within a specific deadline and we will do our best to accommodate you.

• Contact us to set up your layaway plan
• Layaway is available on all of the items we sell online.
• Typically layaway plans are four payments spread out over the course of four months.