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MSJ Layaway: Partial.ly

Layaway, or paying in installments, is a great way to buy a piece of jewelry that you really love, but might otherwise be over your budget. If you plan ahead, you can use layaway to buy the perfect engagement ring for a future proposal, or buy several special pieces to give as gifts during the holidays. 

With MSJ Layaway, we've made paying in installments simple and straightforward, so it’s easy for you to buy the jewelry of your dreams!

 

benefits of msj layaway

 

Our Layaway Policy

We offer layaway on all of the items we sell, both in our stores and online. 

In-store layaway plans:

Typically are four payments spread out over the course of four months. Contact us to set up a layaway plan that meets your needs. 

Once you make your first payment, your item is reserved and removed from our website and stores so no one else can buy it. Once you make your last payment, your item is shipped to you or made available for you to pick up in store. To make a payment, simply give us a call or stop by in-store!

If you cancel your layaway, or return an item that was purchased through layaway, you will receive store credit for the amount you paid. Returns for store credit are available up to 30 days after you received your item in the mail, or made your final payment in store.  Items paid for on a layaway plan are not eligible for discount.

Online layaway plans (Partial.ly):

Partial.ly is our automated layaway system that processes your monthly payments for you! ! We are so excited about this solution because it makes your layaway process flexible and effortless. You can set up a Partial.ly plan right on our website at checkout, or on the product page of the item you would like to purchase. 
Here are the highlights:
-No interest or fees 
-Ability to view open and completed layaways through your Partial.ly account
-Ability to select and control your monthly plan, downpayment, and frequency of payments
-Auto processing of each installment
-Additional early payments on active layaways
-Payoff early layaways
-Change card on file for active layaways
Refund/Cancelation Policy
A Partial.ly Layaway may be canceled for a refund if it is within 10 days of set up. If the layaway is older than 10 days and a cancelation is requested, store credit will be issued. 
If your Partial.ly Layaway is defaulted please get in touch with us as soon as possible to reissue the plan. If the plan is defaulted and we don't hear from you regarding reissuing, your plan will be canceled and store credit will be issued. 

 

How To Buy an Item With Partial.ly: ONLINE LAYAWAY

  1. Choose the item or items you’d like to put on layaway. 
  2. (a) If the item is from an Instagram Live, we will  email you a private website link to your item.

    (b) If the item is already listed online, go to step 3

  3. At the payment page or on the product page, select *Purchase with Partial.ly* 



  4.  Fill out your name/general information, and shipping address

  5.  You will then be brought to the  Partial.ly payment plan breakdown page where you can select the specifics regarding your plan: down payment amount, timeline, and frequency of payments.




  6.  Click on the Down Payment dropdown menu to select your desired amount. You have the option to put down 10%-80% of the item's total value as a down payment.

  7. Click on the Duration menu to choose the timeline of your layaway. Anywhere from 2-6 months.



  8. Click on the Frequency menu to select how often you would like to make payments each month. Anywhere from 2-4 weeks. (if you select 4 weeks, you will be charged once every 4 weeks)




  9. On the right side is your payment plan breakdown

  10.  When you are happy with your plan, select the big blue button that says "Proceed to Checkout" 

  11. You will then be asked to input your form of payment


  12. And last step is accepting the terms and there you have it! Your Partial.ly layaway setup is now complete!

    *Once your Partial.ly layaway plan has been successfully completed, you will be emailed a confirmation. This confirmation means the layaway plan is scheduled and active but you will still need to complete all automated payments before receiving your item(s).
     

*Once your Partial.ly layaway plan has been successfully completed, you will be emailed a confirmation. This confirmation means the layaway plan is scheduled and active but you will still need to complete all automated payments before receiving your item(s).

Accessing Your Partial.ly Customer Portal

If you have active Partial.ly layaways you can view their status and make adjustments right in your Partial.ly customer portal:

https://partial.ly/customer

 

Dashboard:

The dashboard is where you can see all of your layaway plans: open and other (inactive)

 

To view the plan in more detail, select "View Details"

This is the main hub of your plan. Here you can view the plan Schedule, Products, Payments, and Refunds

 

 

 

 

For more information please visit: 

https://support.partial.ly/tag/customer/ 

 

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